Privacy and GDPR

As from 25th May 2018, the General Data Protection Regulation (GDPR) comes into effect. GDPR imposes additional obligations on organisations and seeks to ensure your personal data is handled securely, fairly and transparently. It also seeks to ensure your personal data is accurate, appropriate and kept for no longer than necessary.

What this means for you

We value the personal information our customers share with us and we take the security of your information very seriously. In order for us to continue to use your personal information in a way that supports your business needs and complies with the law, Survey Statz has created new privacy statements.

These will give you more information on:
• The data we hold on you;
• What we do with the data;
• Who we share it with;
• Your Rights

Respondent

The respondent is the person, individual or entity who is completing the survey or questionnaire.

Data collected

The data that you enter in a survey or questionnaire is securely kept and processed by Survey Statz for the collector whom data is owned by.

Your Right To Opt Out

Every survey sent out through the system has an opt-out option whereby you can decline to participate in the survey or any correspondense.

Collector or Creator

The collector or creator is the person, entity or company who is conducting the survey or questionnaire.

Data collected

The data that was compiled and collected by the collector, own the data. SurveyStatz will under no circumstance claim, use or sell the data obtained by the collector.

Security

Click here for SurveyStatz security disclaimer

Uploading of respondent details

Within the system, the collector may upload respondents e-mail addresses and attributes. This is used to send the respondent a request to conduct the survey. SurveyStatz does not use the data and is merely the keeper of the data.

Registration

When you register with Survey Statz we ask you for an e-mail address, and a two-factor authentication is generated whereby an e-mail is sent to the new registrant with login credentials. The e-mail address is needed to log into the system as to identify you on the system. Your e-mail will not be used for newsletters or promotions or any other marketing communication without your explicit consent. Your mail will also not be handed over to anyone outside Survey Statz except where legally obliged to do so.

Manage You Data

To manage your data, you can follow the My Accounts link in the “Dashboard” of the system.

Website privacy policy

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to SurveyStatz to help our customers retain their privacy when they take advantage of all the Internet has to offer. We believe your business is no one else’s. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy, SurveyStatz follows different principles in accordance with worldwide practices for customer privacy and data protection. 
We won’t sell or give away your details, mail address, phone number, email address or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site, order email newsletters or join a limited-access to site. We use your Personal Information for four primary purposes:

To make the site easier for you to use by not having to enter information more than once. To help you quickly find software, services or information. To help us create content most relevant to you. To alert you to product upgrades, special offers, updated information and other new services from SurveyStatz.

CONSENT

If you choose not to register or provide personal information, you can still use most of www.surveystatz.com. But you will not be able to access areas that require registration. 

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding SurveyStatz products, programs, events, or services by email,  you may select the option stating that you do not wish to receive marketing messages from SurveyStatz. This can also be managed any time from your accounts page within the system.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can: 
View and edit personal information you have already given us. Tell us whether you want us to send you marketing information. Sign up for electronic newsletters about our services and products.  Once you register, you won’t need to do it again. Wherever you go on www.surveystatz.com, your information stays with you. 

SECURITY

SurveyStatz has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. 

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available. 

SurveyStatz strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. 

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. 

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others. 

ENFORCEMENT 

If for some reason you believe SurveyStatz has not adhered to these principles, please notify us by email at [email protected], and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line. 

ELECTRONIC PRODUCT REGISTRATION 

When you do register, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Account Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven’t already registered, we will ask you to do so. This ensures that only you can access your information. 

CUSTOMER PROFILES 

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile. 

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.surveystatz.com. Even if you switch computers, you won’t have to re-register – just use your Registration details to identify yourself. 

WHAT WE DO WITH THE INFORMATION YOU SHARE 

When you join us, you provide us with your email address. We use this information to send you updates about your order as well as to identify you within the system when you log in. When you order from us, we ask for your credit card number details. We use this information only to bill you for the product(s) you order at that time. For your convenience, your billing information is saved in case you want to order from us again, but we don’t use this information again without your permission. Our billing is processed by STRIPE payment gateway which is 100% secure as well as 100% PCI compliant.

We occasionally hire other companies to provide limited services on our behalf, including hosting, billing and development or answering customer questions about products or services. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. 

SurveyStatz will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SurveyStatz or the site; (b) protect and defend the rights or property of SurveyStatz and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of SurveyStatz, its websites, or the public. 

Controller
“means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data”
Processor
“means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller”