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Customer Satisfaction Survey Template - Fast Food Delivery Service


Thank you for using our Fast Food Delivery Service.

May we ask to please rate our service on the following points:
Question 1.  
Mandatory Question When ordering, did you find us to be helpful?
Selection
Definitely
Selection
Mostly
Selection
Somewhat
Selection
Not Really
Selection
Definitely Not
Selection
N/A
Please comment if you would like to provide us with more information relating to this question

Question 2.  
Mandatory Question Did you find us to be courteous?
Selection
N/A
Selection
Outstanding
Selection
Very Good
Selection
Good
Selection
Poor
Selection
Very Poor
Please comment if you would like to provide us with more information relating to this question

Question 3.  
Mandatory Question Did you find us knowledgeable?
Selection
Definitely Not
Selection
Not Really
Selection
Somewhat
Selection
N/A
Selection
Definitely
Selection
Mostly
Please comment if you would like to provide us with more information relating to this question

Question 4.  
Mandatory Question Did you find us to be efficient?
Selection
Mostly
Selection
Definitely
Selection
N/A
Selection
Somewhat
Selection
Not Really
Selection
Definitely Not
Please comment if you would like to provide us with more information relating to this question

Question 5.  
Mandatory Question Did your delivery arrive within the agreed time frame?
Selection
Not Really
Selection
Somewhat
Selection
N/A
Selection
Mostly
Selection
Definitely
Selection
Definitely Not
Please comment and drop us a picture of your order:

Question 6.  
Mandatory Question Did you receive your delivery as ordered?
Selection
Definitely
Selection
Mostly
Selection
N/A
Selection
Somewhat
Selection
Not Really
Selection
Definitely Not
Please comment if you would like to provide us with more information relating to this question

Question 7.  
Mandatory Question Was your order of high quality?
Selection
Definitely
Selection
Mostly
Selection
N/A
Selection
Somewhat
Selection
Not Really
Selection
Definitely Not
Please comment if you would like to provide us with more information relating to this question

Question 8.  
Mandatory Question Was your invoice correct?
Selection
Definitely
Selection
Mostly
Selection
N/A
Selection
Somewhat
Selection
Not Really
Selection
Definitely Not
Please comment if you would like to provide us with more information relating to this question